Thank you for visiting AsianUtensils.com!
AsianUtensils.com is a division of our parent company,The House of Rice Store, Inc.
For more Asian related products such as gift items, clothing, home accessories, party supplies and other fun stuff, visit our other site at http://www.houserice.com
The House of Rice Store
3221 N. Hayden Road
Scottsdale, AZ 85251
(480)947-6698
toll free order number in the USA 1(877)469-1718
Operating hours:
Monday through Friday 9:30am to 6:30pm
Saturday 9:30am to 6:00pm
Sunday 11:00am to 4:00pm
Mountain Standard Time
info@asianutensils.com
SATISFACTION GUARANTEED
Returns are accepted within 30 days of purchase. We offer a full refund or exchange on your purchase, shipping charges are not refundable in most cases. Please send merchandise via UPS or trackable mail and enclose the return form that came with your original order.
For damaged goods, please call or email for additional return information.
PHONE ORDERS
For phone orders within the USA, call 1(877)469-1718. For calls outside the USA or for other inquiries, please call 1(480)947-6698, or email us at info@asianutensils.com
*All phone orders and inquiries will be directed to our parent company, The House of Rice Store.
SHIPPING INFORMATION:
"STANDARD SHIPPING" orders within the USA will be shipped via ground UPS or US Priority mail (our choice)using the following rates. If you have a mail preference, please type your request in the "comments" area of the online order form.
All money is in US dollars.
For Standard Shipping within the U.S.A.and including Guam, US Virgin Islands, Puerto Rico and US Military addresses, use this chart to figure your shipping costs:
Order Total = Standard Shipping Fee
up to $10.99 = $5.95
$11.00 to $19.99 = $6.95
$20.00 to $29.99 = $7.95
$30.00 to $39.99 = $8.95
$40.00 to $49.99 = $9.95
$50.00 to $59.99 = $10.95
$60.00 to $69.99 = $11.95
$70.00 to 89.99 = $13.95
$90.00 to 109.99 = $14.95
$110.00 to 139.99 = $15.95
$140.00 and up = $16.95
INTERNATIONAL orders will be sent via US Air Mail or UPS and the postage will be added to your order bill. International orders will be contacted with shipping charges and asked to approve these charges BEFORE your order will be processed.
UPS next day, second day air and three day select will be charged depending on the WEIGHT AND DIMENSIONS of the final shipping box. We reserve the right to hold shipments pending customer approval of shipping charges so please have a VALID PHONE NUMBER on your order.
E-mail us at info@asianutensils.com with any questions.
